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Policyholder Service

 

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24-HOUR POLICYHOLDER SERVICE OVERVIEW

As a benefit to our customers, Berger & O'Neal has made available to some of our policyholders a direct Policyholder Service Program. Currently, this program is available for the following insurance companies:

Customer service representatives can provide you with a wide array of services on you policy including:

  • Payment & Billing Answers
  • Policy Changes & Premiums
  • ID Cards
  • Mortgage Holder Certificates & Changes
  • Claims

We invite you to use this program at anytime you wish for fast, convenient service.

 

KEMPER POLICYHOLDER SERVICE

Customer service teams are available Monday through Friday from 8 am to 6 pm EST at 1-800-327-1500. For claims, call 24-hours a day at 1-888-252-2799.

 

 

PROGRESSIVE POLICYHOLDER SERVICE

ProgressiveCustomer service teams are available Monday through Friday from 8 am to 6 pm EST at 1-877-776-2436.

 

 

SAFECO POLICYHOLDER SERVICE

Customer service teams are available to make changes or report claims from 8 am to 6 pm EST.

Personal Insurance:

1-866-472-3326
Commercial Insurance: 1-877-538-1920
All Claims: 1-800-332-3226

 

 

TRAVELERS POLICYHOLDER SERVICE

Customer service teams are available to make changes or report claims 24-hours a day.

Personal Insurance:

1-877-872-8737
Commercial Insurance: 1-888-661-3938
All Claims: 1-800-238-6225

 

 

ZuRICH POLICYHOLDER SERVICE

Customer service teams are available Monday through Friday from 7:30 am to 7:30 pm EST at 1-866-972-7378. For claims, call 24-hours a day at 1-800-987-3373.

 

 

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Berger & O'Neal Insurance Group
10425 Old Alabama Road Connector, Suite 101
Alpharetta, Georgia 30022
770-442-0770 Toll Free 1-866-442-0770 Fax 770-442-0774


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