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24-HOUR POLICYHOLDER SERVICE OVERVIEW
As a benefit to our customers, Berger & O'Neal has made available to some of our policyholders a direct
Policyholder Service Program. Currently, this program is available
for the following insurance companies:
Customer service representatives can provide you
with a wide array of services on you policy including:
- Payment & Billing Answers
- Policy Changes & Premiums
- ID Cards
- Mortgage Holder Certificates & Changes
- Claims
We invite you to use this program at anytime you
wish for fast, convenient service.

Hartford POLICYHOLDER SERVICE
Customer
service teams are available to make changes or report claims 24-hours
a day.
| Website: www.hartford.com |
Personal Insurance: |
1-800-771-8557 |
| Commercial Insurance: |
1-866-467-8730 |
| Personal Claims: |
1-800-243-5860 |
| Commercial Claims: |
1-800-327-3636 |
Hanover POLICYHOLDER SERVICE
Customer
service teams are available to make changes or report claims 24-hours
a day.
| Website: www.hanover.com |
Personal Insurance: |
1-800-889-6956 |
| Commercial Insurance: |
1-866-345-5519 |
| All Claims: |
1-800-628-0250 |
KEMPER POLICYHOLDER SERVICE

Customer service teams are available Monday through
Friday from 8 am to 6 pm EST at 1-800-327-1500. For claims, call
24-hours a day at 1-888-252-2799.
PROGRESSIVE POLICYHOLDER SERVICE
Customer
service teams are available Monday through Friday from 8 am to
6 pm EST at 1-877-776-2436.
SAFECO POLICYHOLDER SERVICE
Customer
service teams are available to make changes or report claims from
8 am to 6 pm EST.
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Personal Insurance:
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1-866-472-3326 |
| Commercial Insurance: |
1-877-538-1920 |
| All Claims: |
1-800-332-3226 |
TRAVELERS POLICYHOLDER SERVICE
Customer
service teams are available to make changes or report claims 24-hours
a day.
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Personal Insurance:
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1-877-872-8737 |
| Commercial Insurance: |
1-888-661-3938 |
| All Claims: |
1-800-238-6225 |
ZuRICH POLICYHOLDER SERVICE

Customer service teams are available Monday through
Friday from 7:30 am to 7:30 pm EST at 1-866-972-7378. For claims,
call 24-hours a day at 1-800-987-3373.
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