THE CLAIM PROCESS

• Report your loss immediately to Berger & O'Neal or to your insurance company's 24/7 claim telephone number.
  
  
• If property is damaged, take photos of the damage and make any temporary repairs necessary in order to prevent further damage until you are contacted by a company adjuster. Make records of damaged property and repair expenses.
  
  
• If you are in an automobile accident, make complete notes of the date, time & place along with the other car's driver information and witnesses. If the other party is at fault, be sure to contact the police and make an accident report.
  
  
• In any claim, no repairs, except for temporary repairs should be made without your insurance company's authorization.
  
  
• Your insurance company (SAFECO, Progressive, etc.) may send you a claim form, known as a "loss notice form" to complete or an adjuster may visit your home or business first, before you're asked to fill out any forms.
  
  
• An adjuster is a person professionally trained to assess the damage. In either case, the more information you have about your damaged possessions - a description of the item, the date of purchase and what it would cost to replace or repair - the faster your claim generally can be settled.

REPORTING CLAIMS

If you have a claim to report, you may either take advantage of the emergency 24/7 Claim Report Telephone Numbers listed below to report a claim directly to the insurance company claim department or you may contact Berger & O'Neal Insurance.

Please contact us during normal business hours, 8:30 AM to 5 PM, Monday through Friday or use one of electronic claim forms below.

• Auto Loss Notice Form (business or personal)
• Homeowners Loss Notice Form
• Business Loss Notice Form

24/7 EMERGENCY CLAIM NUMBERS