REPRESENTED COMPANIES

Berger & O'Neal prides itself in doing business with only insurance companies that maintain an A.M. Best rating of at least an "A".

THE SAFECO
AWARD OF
EXCELLENCE

The prestigious personal lines underwriting honor, The Award of Excellence, has been awarded to Berger & O'Neal for ten consecutive years by SAFECO Insurance. This award honors agencies that demonstrate excellent service and policyholder retention.

Only 7 agents in Georgia have this distinction.




LOCAL INFORMATION

Information about local
attractions and businesses

ABOUT OUR AGENCY

Berger & O'Neal Insurance Group is a full-service independent insurance agency with the idea that insurance doesn't have to be a frustrating, complicated and expensive process for the consumer. We provide a wide array of protection and financial services for both your business and personal needs by representing many highly rated insurance companies.

We have preferred relationships with most of our insurance companies, which allows us the flexibility to better meet your needs. Our office is highly automated and gives you your choice of communication - phone, fax, e-mail or website.


WHO WE ARE

Berger & O'Neal is a firm of proven professionals. We are caring and conscientious people that you can depend on. We have a commitment to maintain a high standard of excellence and create a lasting relationship of mutual trust and service with each of our clients.

With over 150 years of combined experience, our staff is qualified to analyze your insurance needs and provide you with the coverage and service that you would expect from a professional insurance agency.


OUR PHILOSOPHY - SERVICE

We tell our customers - "your insurance is only as good as your agent." We realize that insurance is complicated to understand, so we will take the time to explain your coverage to you and help you tailor your policy to fit your specific needs.

When questions, issues or claims arise, we will be here to assist you. All of our associates understand and pride themselves on the idea that our customers need our help. Our agency is proud of its service to customers. This explains our high retention and long-term clients. "Excellence in Service" is a continuing motto at Berger & O'Neal. It is supported by employees that are committed to the principals of quality and continuous improvement.


WHO HAS PRIORITY?

At Berger & O'Neal Insurance, our clients are our first priority! We understand you want effective coverage with outstanding personal service. Many people talk about service, most of them promise good service - but we deliver service! Our Goal Is To Help You Reach Yours!


OUR GOAL

Our goal is simple. We want to be your insurance advocate. We want our customers to rely on us and trust our ability to help them purchase and manage their insurance program and deliver outstanding service. We invite you to contact our agency via e-mail or by telephone to find out more about how we can help you.


AN INDEPENDENT ADVANTAGE

We are Independent Agents, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Berger & O'Neal Insurance Group represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price. All are rated A or better by A.M. Best Company.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, home insurance or businessowner policy - you wouldn't have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, whether it's for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, It's up to you to make the final choice.


WHAT SHOULD YOU EXPECT?

We offer excellent coverage at a fair price, prompt, fair claim payments and unmatched state-of-the-art service. We are not just in the insurance business, we are in the people business and you are our number one priority!

Everyone talks about service

Everyone promises service

We deliver service!

Our staff is here to provide assistance and advice regarding your insurance needs. We utilize the in-depth expertise of our team to evaluate your insurance problems. Then we work closely with you to develop a comprehensive coverage plan that protects your family and business and helps you reach your goals. We like to call it "Sleep Insurance" because you can rest assured that your business and family are protected from the things that go bump in the night.

We are proud of our relationships, with our long-term clients and our company-partners and invite you to contact us via e-mail or with a telephone conversation for more information. Berger & O'Neal Insurance Group is committed to helping our clients do three things: solve problems, reach goals and get a better night's sleep.